Refunds and Cancellations 

 
 

Effective Date: May 12, 2025

The End of Watch Foundation (EOWF) is committed to transparency and strives to ensure a positive experience for our supporters and event participants. This policy outlines the guidelines for refunds and cancellations.

Physical Items & Online Orders:

  • Items purchased online and shipped can be returned within 30 days of receipt, provided they are in their original, unopened condition (e.g., seals intact, undamaged packaging) and accompanied by proof of purchase.

  • While the End of Watch Foundation reserves the right to deny refunds in certain circumstances, such as items showing signs of use or damage after receipt, we are committed to addressing issues with damaged or defective goods. Please contact us immediately if you receive a faulty item.

  • Items purchased in person are not eligible for return or refund.

Event Registrations & Cancellation:

  • Customers may cancel their event registration for a full refund, less a $50 administration fee to cover processing costs, if the cancellation is made within 10 days of purchase and at least 30 days before the first day of the event.

  • Written refund requests should be sent to Support@eowf.org.

  • If the End of Watch Foundation cancels, reschedules, or significantly modifies an event, registrants will be notified via email and given 15 days to request a refund in writing to the same email address. Approved refunds will be processed within 7-14 business days.

  • Depending on the time of cancellation (more than 60 days prior to the event), participants may be eligible for a partial refund. Please contact us for specific details.

Monthly Subscriptions & Memberships:

  • No refund is available for monthly subscriptions and/or memberships.

Donations:

  • No refund is available for donations, as these contributions directly support our mission.

General Information:

  • This refund policy is subject to change without notice. Please refer to the latest version posted on our website (eowf.org).

  • For any questions or clarification regarding this policy, please contact us at Support@eowf.org.

Thank you for your support of the End of Watch Foundation.